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AI Adoption & Customer Success Lead

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: Expedient
Full Time position
Listed on 2025-12-10
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A technology solutions provider is seeking an AI Customer Success Manager to advocate for AI CTRL clients in Cleveland, Ohio. This role involves guiding clients through onboarding, adoption, and integration of AI solutions. The ideal candidate will have 3-5 years in customer success or account management, strong communication skills, and a consultative mindset. The position is on-site with an estimated salary range of $100,000–$125,000 based on experience.
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