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Customer Advocacy Specialist; Hybrid – Training

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: New York Life Insurance Co
Full Time, Apprenticeship/Internship position
Listed on 2026-01-02
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
Salary/Wage Range or Industry Benchmark: 30000 - 45000 USD Yearly USD 30000.00 45000.00 YEAR
Job Description & How to Apply Below
Position: Customer Advocacy Specialist (Hybrid) – Training & Growth
A leading insurance company is seeking a Customer Advocacy Specialist based in Cleveland, OH. The role involves serving as the primary contact for customer inquiries, handling technical issues, and improving customer experience while minimizing regulatory risks. A strong communicator with a problem-solving attitude is required. This position offers a competitive salary range of $30,000–$45,000 and includes full benefits. This role follows a hybrid work model, with paid training provided.
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