Floor Coordinators

Join to apply for the Floor Coordinators role at The Cleveland Orchestra

This seasonal, part-time position averages 5–15 hours per week for weekday, matinee concerts.

This range is provided by The Cleveland Orchestra. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$11.00/hr – $11.00/hr

Team members will work cooperatively with the Guest Experience department to support the operational direction, philosophy, and goals of The Musical Arts Association and The Cleveland Orchestra; establish a good rapport with other Front-of-House Event Staff and Volunteer Ushers to ensure success; greet guests as they enter your area and offer help as necessary; direct guests to proper ticketed areas or answer questions as needed;

find creative ways to personalize the experience for each Cleveland Orchestra guest; be familiar or willing to learn about the building, as well as the event you are working; demonstrate a willingness to learn the role in emergency procedures; remain on duty through concert or event until guests have left the spaces – extending appreciation as guests leave the venue;

and attend all relevant training and workshops.

• GED or High School diploma.
• Interest in or experience with orchestral music preferred.
• A commitment to providing an exceptional customer experience.
• Strong communication skills.
• Prior customer service experience is strongly preferred.
• Demonstrate independent, mature judgment.
• Convey a professional image and attitude.
• Ability to work a flexible schedule, mainly evenings and weekends.

We offer an hourly rate of $11 and the opportunity to enjoy Severance Music Center and The Cleveland Orchestra concerts.

Entry level

Full-time

Other

Non-profit Organizations