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Customer Service Rep English Customer Service

Guest Experience Front Desk Agent

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: Metropolitan at The 9 | Autograph Collection
Full Time position
Listed on 2026-01-04
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, English Customer Service
  • Hospitality / Hotel / Catering
    Customer Service Rep
Job Description & How to Apply Below
A luxury hotel in Cleveland seeks a Front Desk Agent to represent the organization and provide outstanding customer service. Responsibilities include assisting guests at arrival and departure, processing reservations, and managing inquiries efficiently. Applicants must possess a high school diploma or GED, demonstrate strong customer focus, and have experience in hospitality operations. The role requires standing for long periods and interacting with guests to enhance their overall experience.
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