More jobs:
Customer Service & Inside Sales Representative
Job in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-01-17
Listing for:
Waste Connections, Inc.
Full Time
position Listed on 2026-01-17
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM -
Sales
Customer Success Mgr./ CSM
Job Description & How to Apply Below
6061-Cleveland Office Ocoeetime type:
Full time posted on:
Posted Todayjob requisition :
R-95364###
** Join Waste Connections as a Customer Service & Inside Sales Representative!
** Waste Connections is a leading provider of
** waste management and recycling services
** across the U.S. and Canada. We pride ourselves on being a
** different kind of company with a unique culture**—one that empowers employees to grow, make an impact, and build rewarding careers.
If you’re passionate about
** customer service**,
** sales**, and making a difference in your community, this hybrid role is for you!###
*
* About the Role:
Customer Service & Inside Sales Representative
** In this dynamic position, you’ll combine
** exceptional customer support
** with
** inside sales responsibilities
** to help customers find the right solutions while ensuring top-notch service.
*
* Key Responsibilities:
*** Handle inbound customer calls and assist with new service requests, cancellations, and account updates.
* Proactively engage customers to
** upsell and cross-sell services**, driving revenue growth.
* Process payments, research billing inquiries, and maintain accurate account information.
* Collaborate with internal teams to resolve service issues and provide cost-effective, environmentally responsible solutions.
* Build strong relationships with customers to ensure satisfaction and loyalty.### ###
*
* What We’re Looking For:
**
* ** 2+ years of high-volume customer service experience** (sales experience a plus!).
* Strong communication skills—both verbal and written.
* Proficiency in Microsoft Word, Excel, and Outlook.
* Goal-oriented mindset with the ability to meet and exceed sales targets.### ###
** What You’ll Get From Us:**
* ** Competitive Pay:
** Starting at $20.00/hr + potential sales incentives.
* ** Comprehensive Benefits:
** Medical, Dental, Vision, Life Insurance, Short/Long-Term Disability.
* ** Retirement Savings:
** 401(K) with company match.
* ** Employee Perks:
** Mental health programs, emergency travel assistance, prepaid legal plan, scholarship opportunities, employee stock purchase plan, and more!
Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.# Waste Connections is an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services in mostly exclusive and secondary markets. Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees.
OUR PEOPLE MEAN EVERYTHING TO US Waste Connections is always working to protect the health of the communities we serve, and we are grateful for the hard work and dedication that you bring to your job every day. Working here means you are a safety-minded individual who is making important contributions on a daily basis that will make a positive impact on those around you.
We appreciate that you are a person of integrity who takes pride in the work you do.#
** Our Opportunities
** BUILD TALENT FROM WITHIN People who want to gain valuable professional experience will find that Waste Connections is a fantastic place to work. You’ll enjoy the opportunity for beneficial training and professional development opportunities that can help enhance your skills and lead the way to a more promising future.
LET’S REALIZE YOUR GOALS TOGETHER Bring your passion to succeed and you’ll quickly discover that great opportunities are all around you. At Waste Connections, you’ll thrive if you are friendly, dedicated, and prefer a work hard/play hard culture that is focused on maintaining our reputation as the premier waste services company in the markets we serve.
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