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Client Relationship Manager Customer Success Mgr./ CSM

Client Care Specialist - Relationship & Retention Lead

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: Crowe
Full Time position
Listed on 2026-01-17
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading consulting firm is seeking a Customer Care Specialist to support clients throughout their purchasing journey and maintain long-term relationships. The role requires a strong client-service mindset, excellent communication skills, and experience in customer support. The ideal candidate possesses a Bachelor’s degree and 2–4 years relevant experience, along with knowledge of Microsoft Suite and CRM systems. This position is essential in ensuring client satisfaction and retention, contributing to the firm's success.
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