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OmniChannel Customer Success Leader — Onsite in Cleveland

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: BrightEdge
Full Time position
Listed on 2026-10-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 140000 - 180000 USD Yearly USD 140000.00 180000.00 YEAR
Job Description & How to Apply Below

Bright Edge in Cleveland is seeking a seasoned Customer Success leader to manage the Omni Channel Customer Success team. You will coach six to eight CSMs, lead strategic initiatives, and ensure customers see value from Bright Edge's platform.

This role requires at least 4 days onsite in our Cleveland office. Our Customer Success organization is the heart of Bright Edge, supporting onboarding, professional services, and account management to help customers achieve digital marketing goals.

We have an opening for a Omni Channel Customer Success Leader — Onsite in Cleveland in Cleveland, OH, United States within Management & Operations, Sales.

The Omni Channel Customer Success Leader — Onsite in Cleveland role at Bright Edge is now open for applications in Cleveland, OH, United States.

Join us at Bright Edge as our next Omni Channel Customer Success Leader — Onsite in Cleveland in Cleveland, OH, United States.

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