Guest Experience Advocate - Front Desk & PBX
Listed on 2026-10-15
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Customer Service/HelpDesk
Customer Service Rep, English Customer Service -
Hospitality / Hotel / Catering
Customer Service Rep
Kimpton Hotels & Restaurants is seeking a Guest Service Agent to provide friendly, efficient service at the front desk. You will register and check out guests, handle phone calls and PBX tasks, and act as a welcoming ambassador for the hotel.
You will assist with VIPs, special requests, and daily operational tasks, ensuring accurate data entry and strong guest relations. A flexible schedule, evenings, weekends and holidays are expected.
The following opportunity is for a Guest Experience Advocate - Front Desk & PBX with Kimpton Hotels & Restaurants.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Cleveland, OH, United States.
This opportunity is part of our work in Other.
The advertised compensation is 17.000 - 25.000.
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