Warranty & Customer Care Specialist - Residential Homes
Listed on 2026-10-18
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
The Drees Company in Cleveland is seeking a Customer Care/Warranty Representative to proactively resolve issues in assigned communities after home closings. This role requires strong communication, problem solving, and a customer-first attitude.
Responsibilities include completing warranty service requests, coordinating with vendors, documenting updates, and conducting 90-day follow-ups. A High School diploma and basic computer skills are required; construction knowledge is a plus.
The Warranty & Customer Care Specialist
- Residential Homes position in the Management & Operations, Engineering field is open for applications.
Join The Drees Company and contribute to our ongoing work.
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This posting is for the Warranty & Customer Care Specialist
- Residential Homes role at The Drees Company, based in Cleveland, OH, United States.
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