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Client Success Advocate: Jira & Cross-Team Troubleshooter

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: OhioX
Full Time position
Listed on 2026-10-19
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 55000 - 65000 USD Yearly USD 55000.00 65000.00 YEAR
Job Description & How to Apply Below

CHAMP is seeking a proactive Client Support Associate to serve as the first line of support for client inquiries, managing day-to-day Jira tickets and driving timely resolutions. You will identify trends, advocate for improvements, and help deliver an exceptional client experience.

Ideal candidates have 2+ years in client-facing roles and a passion for problem solving, with the ability to learn technical concepts and collaborate across teams.

The Client Success Advocate:
Jira & Cross-Team Troubleshooter role at OhioX is now open for applications in Cleveland, OH, United States.

This is a genuine opportunity to take on the Client Success Advocate:
Jira & Cross-Team Troubleshooter role at OhioX.

As a Client Success Advocate:
Jira & Cross-Team Troubleshooter, you will play an important part at OhioX in Cleveland, OH, United States.

We invite applications for the Client Success Advocate:
Jira & Cross-Team Troubleshooter position located in Cleveland, OH, United States.

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