Client Success & Service Delivery Lead
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Customer Service/HelpDesk
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Business
Job Description & How to Apply Below
MCPc Incorporated is seeking a Service Delivery Manager to own day-to-day client relationships and ensure successful service delivery for assigned customers. You will lead customer communication, reviews, reporting, and escalation management, while partnering with the Account Manager to align strategy and governance.
In this role, you will maintain runbooks, SOPs, dashboards, and account documentation, with a focus on accountable service performance and continuous improvement across the
This posting is for the Client Success & Service Delivery Lead role at MCPc Incorporated, based in OH, United States.
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We would love to welcome a new Client Success & Service Delivery Lead to our team in OH, United States.
For the Client Success & Service Delivery Lead position at MCPc Incorporated, we are reviewing applications now.
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