Head of Technology and Digital Strategies

Head of Technology and Digital Strategies

POSITION OBJECTIVE:
Reporting to the Associate University Librarian for Creation & Curation Services, the Head of Technology and Digital Strategies coordinates, develops, advises, and supports when needed all library technology and digital strategies in collaboration with the Kelvin Smith Library leadership team. Systems include the library services platform, and infrastructure for resource preservation and access. The librarian is also responsible for oversight of desktop support and other technology equipment and resource needs.

The Head of Technology and Digital Strategies serves as the primary contact and collaborator with the University’s central IT department (UTech) to ensure efficient and effective technology support across all aspects of the library’s strategic initiatives and operations. This position will work collaboratively with all library teams and play a leadership role in library-wide planning and decision‑making as a member of the KSL Leadership Team.

Expectations for Leadership Team members are outlined in the team charter.

• Provides creative and innovative leadership to Kelvin Smith Library, collaborating across teams and externally. Communicates effectively and employs general management theories and practices. Plans for library or functional area(s), including the design and evaluation of policies, services, and programs. Effectively implements relevant policies, operations, and services with a user‑centered approach. Implements change management when needed, develops operational procedures and policies, and advocates for all necessary staff and resources.
  
  Collects and analyzes data for evidence‑based decision‑making and planning. (25%)
• Identify, articulate, and implement innovative digital strategies for the development, management, and maintenance of all technology‑driven services for Kelvin Smith Library. Ability to translate requirements, identify technologies and support needs, and implement solutions that enable the goals of library teams and the mission and vision of Kelvin Smith Library and Case Western Reserve University. (15%)
• Provides leadership and support for all aspects of Library Services Platform (i.e. library catalog) for Kelvin Smith Library, all Case Western Reserve University campus libraries, and the Cleveland Institute of Music (CIM). Serve as OhioLINK lead implementer for our campus Library Services Platform. Carry out or support a variety of large and/or complex data loading, extraction, and manipulation or transformation processes for a range of library uses and with a variety of data types including but not limited to catalog/bibliographic data, holdings and item data, user data, etc.
  
  (15%)
• Serve as the Library’s liaison to UTech for the purchase, implementation, and support of all technology and digital storage solutions, including administrative, public, and lab computing. Manage a dedicated technology budget and approve technology purchases. Oversee the day‑to‑day priorities of two UTech personnel assigned to support Kelvin Smith Library technology operations. Collaboratively establish prioritization of work and communicate performance results with UTech supervisors.
  
  (15%)
• As a member of the Kelvin Smith Library Leadership Team, actively contributes and engages in information sharing, ideation, library‑wide planning, decision making, and the development of KSLs strategic framework. Implements all strategic objectives relevant to your position as leader in the organization and your area of focus. Specific LT guidelines are outlined in the team charter. (15%)
• Contributes to the library, the institution, and the profession through sustained and progressive scholarship, creative expression, and service at the state, regional, national, or international level; contributions will support the advancement of librarianship and increase service to the University, and community. (8%)
• Cultivates a work environment that promotes and maintains an environment and culture of empathy, collaboration, and respect. (6%)

Perform other duties as assigned. (1%)

Department:
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