Student Liaison, First Jennings CCP Scholars Program

Overview

Join to apply for the Student Liaison, First Jennings CCP Scholars Program role at Cuyahoga Community College
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Department:
Early College Opportunities |

Location:

Metropolitan Campus |

Reports To:

Project Manager, CCP & ECP |

Employment Type:

Part-Time Support Staff |

Work Schedule:

M-F, 8:30am-5pm (29 hours a week), Multiple Campuses | Number of Openings: 1

Requisition  | Union Position:
Non-Union | This role supports First Jennings CCP Scholars by providing academic support, coaching for academic success, and fostering belonging in a college setting. Acts as liaison to connect students with personal, academic, and career support services. Conducts individual and group program-engagement sessions. Collaborates with Tri-C staff, CCP faculty, College counselors, and high school counselors to ensure optimal student support.

Provides mentorship and coaching for success.

• Utilizes mentoring and coaching skills to increase student motivation and commitment to completing a degree
• Facilitates connections to campus wide resources, including hubs affiliated with Early College Opportunities
• Facilitates and organizes opportunities for students to participate in individual and group program-engagement sessions
• Serves as liaison and connects students to personal, academic, and career support services
• Monitors participants’ academic progress and refers to the counseling department as needed
• Assists students with completing financial aid and scholarship applications, writing essays/papers, connecting to academic support, and informing students of program offerings
• Conducts individual and group program-engagement sessions
• Conducts outreach to First Jennings Scholars taking courses off-site in high schools or fully online
• Facilitates supplemental skill-building concepts for students enrolled in high-risk courses
• Meets regularly with staff for participant and program evaluations
• Works collaboratively with the Counseling department to ensure deliberate and attentive student referrals when needed
• Meets with CCP faculty regarding student progress and course content/materials, as needed
• May attend College-wide meetings, workshops, and conferences as directed
• Assists with metric tracking and report preparation
• Supervises work-study students
• Performs other duties as assigned

• Bachelor’s Degree in a related field
• Minimum of two years of demonstrated experience advising, counseling, and/or teaching at the secondary or post-secondary level
• Demonstrated experience making sound decisions that affect a work unit or team
• Demonstrated experience in a role requiring diverse problem-solving methods in a variety of situations

• Ability to travel between campuses and worksites to ensure student and programmatic support
• Demonstrated knowledge of student support concepts, practices and procedures, and ability to use in varied situations
• Demonstrated knowledge of virtual classroom learning
• Excellent written, verbal, and interpersonal communication skills
• Strong organizational and time-management skills
• Ability to work accurately with great attention to detail
• Ability to prioritize/handle multiple tasks and work with deadlines in a dynamic environment
• Promote collaboration, teamwork, and involve all stakeholders in decision-making processes
• Understanding of community college student needs
• Ability to work well with faculty, administrators, staff, students, and community agencies
• Willingness and ability to work evenings and weekends as needed
• Ability to enter, monitor, and interpret student data accurately
• Excellent customer service skills and ability to develop and sustain productive customer relationships
• Ability to complete work assignments independently
• Working knowledge of student advising concepts, practices, and procedures as they pertain to the departmental focus
• Basic project management skills
• Basic Blackboard skills (or equivalent program)
• Intermediate Banner System skills (or equivalent program)
• Intermediate proficiency with Microsoft Outlook, Word, and Power Point
• Basic proficiency with Microsoft Excel and Access
• Ability to handle sensitive information with privacy
• Ability to collaborate,…