Student Liaison, Tech

Reports To: Executive Director, Early College Opportunities

Recruitment Type: External/Internal

Requisition :req
7106

Employment Type: Full-Time Support Staff

Union Position: Non-Union

Work Schedule: Standard college hours of M-F, 8:30-5pm with some evening and weekends that may involve periodical travel

Number of Openings: 1

Job Description:

Responsible for providing academic and technological support and facilitates academic success and completion forHigh Tech Academy High Scholars. Serves as liaison and connects students to personal, academic, and career support services. Conducts individual and group program-engagement sessions. Collaborates with faculty, staff, and counselors to ensure optimum student support.

• Serves as liaison and connects students to personal, academic, and career support services
• Provides support to the High Tech Academy Digital Literacy Program
• Assists in selecting and identifying new student participants as assigned
• Monitors participants’ academic progress and refers to counseling department as needed
• Assists students with completing financial aid and scholarship applications, writing essays/papers, connecting to academic support, and informs students of program offerings
• Conducts individual and group program-engagement sessions
• May conduct outreach to provide student progress reports
• Ensures students develop applicable technological and professional knowledge and skills
• Facilitates supplemental skill-building concepts for students enrolled in high-risk courses
• Meets regularly with staff for participant and program evaluations
• Works collaboratively with the Counseling department to ensure deliberate and attentive student referrals when needed
• Meets with faculty regarding student progress and course content/materials, as needed
• May attend College-wide meetings, workshops, and conferences as directed
• Assists with metric tracking and report preparation
• Performs other duties as assigned

• Bachelor's Degree in a related field
• Minimum of two years of demonstrated experience advising, counseling, and/or teaching at the secondary or post-secondary level
• Demonstrated experience making sound decisions that affect a work unit or team
• Demonstrated experience in a role requiring diverse problem-solving methods in a variety of situations

• Demonstrated knowledge of student support concepts, practices and procedures and ability to use in varied situations
• Demonstrated knowledge of virtual classroom learning
• Possess excellent written, verbal and interpersonal communication skills
• Possess strong organizational and time-management skills
• Ability to work accurately with great attention to detail
• Ability to prioritize/handle multiple tasks and work with deadlines in a dynamic environment
• Ability to promote collaboration, teamwork, and involve all stakeholders in decision-making processes
• Possess sound understanding of the needs of community college students
• Ability to work well with faculty, administrators, staff, students, and community agencies
• Possess willingness and ability to work evenings and weekends as needed
• Ability to enter, monitor and interpret student data accurately
• Excellent customer service skills and proven ability to develop and sustain productive customer relationships
• Ability to effectively complete work assignments independently
• Possess working knowledge of student advising concepts, practices and procedures with the ability to use in varied situations as it pertains to the departmental focus
• Demonstrated basic project management skills
• Demonstrated basic Blackboard skills (or equivalent program)
• Demonstrated intermediate Banner System skills (or equivalent program)
• Demonstrated intermediate…