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Training & Quality Improvement Specialist

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: Cuyahoga County Juvenile Court
Apprenticeship/Internship position
Listed on 2026-10-20
Job specializations:
  • Education / Teaching
    Education Administration
Salary/Wage Range or Industry Benchmark: 60800 - 68400 USD Yearly USD 60800.00 68400.00 YEAR
Job Description & How to Apply Below

Job Title:

Training/Quality Improvement Specialist (Detention) Salary Grade: 17 Salary: $60,800.00 - $68,400.00 commensurate with experience

Reports To:

Director of Training and Quality Improvement Date Posted: 10/16/26

FLSA Status:
Exempt Last Revised: 10/14/26

Benefits of Employment

Insurance:
Comprehensive Health, Dental, Vision, Life and an Employee Assistance Program. Supplemental Life may be purchased at group rates.

Paid Time Off:
Twelve (12) holidays, vacation time (after 6 months) of three (3) weeks per year for the first eight (8) years of service, and sick time.

Retirement:
Ohio Public Employees Retirement System (OPERS) with 14% annual employer contribution and Deferred Compensation Plans.

Job Summary

Responsible for utilizing Ohio Administrative Codes to develop, implement, coordinate, and monitor internal quality assurance practices and identify areas for improvement within the Detention Center. Responsible for developing summary reports and evaluations after conducting regular audits of facility practices via facility walkthroughs, resident surveys, and camera reviews. Collaborate with Detention Administration to develop and implement employee training curricula in alignment with Youth Justice best practices standards.

Essential Duties and Responsibilities

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for disabled persons covered by the Americans with Disabilities Act, in accordance with its requirements.

Training:

In collaboration with the Training Managers, monitors compliance with OAC mandated curricula, along with identifying additional training curricula aligned with best practices such as Conditions of Confinement Standards.

Designs and develops training programs for Court employees. Completes all logistical arrangements for in-house and external training events. Assists in the assessment and determination of training needs utilizing appropriate training assessment methods and techniques.

Designs, develops and writes training manuals for employee training events. Coordinates with the Detention Center Training Managers and other Court Trainers to maintain calendar of upcoming training events both at the Court as well as County-wide and throughout the state for distribution to employees.

Researches literature to present and prepare training activities and events. Coordinates educational resources and maintains electronic library of educational and training materials.

Quality Assurance of Detention Services:

Responsible for developing, implementing, coordinating, and monitoring quality assurance and improvement programs throughout the Detention Center according to Ohio Administrative Code while incorporating PREA and JDAI standards.

Responsible for developing, implementing, coordinating, and monitoring all quality assurance and improvement programs including, but not limited to, unit observation, conditions of confinement, staff and youth interviews, training programs, compliance with training mandates, and monitoring benchmarks of conditions and confinement best practice standards, and any additional special projects.

Conducts Quality Assurance meetings with Administration to identify areas of need, opportunities for growth, and provide information regarding best practices in Youth Justice. Responsible for monitoring quality assurance with all alternatives to detention programs in the community.

Additional Duties:

Maintains communication between Court Administration, Detention Center Administration, and other departments to assist with development of policies and practices.

Reviews dashboards of training hours, grievances, and incident data base to identify improvements…

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