Continuous Improvement Engineer

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This range is provided by Travel Centers of America. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

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There’s never been a better time to join Travel Centers of America! For more than 50 years, millions of professional truck drivers and motorists have called our travel centers home, depending on us daily for fuel, food, truck maintenance and essential services.

Now a part of the bp family, TA is focused on growing its network of travel centers, implementing cutting edge technology and embarking on innovative alternative energy and sustainability initiatives.

From our locations across the country, to our corporate headquarters in Westlake, Ohio, every team member is a stakeholder in TA’s success. This environment offers endless career opportunities for individuals interested in sharing their ideas, growing with the company and shaping TA’s future.

Job Summary

As a Continuous Improvement Engineer at Travel Centers of America, you will use process mapping, statistical data analysis, and root cause analysis to identify and lead strategic initiatives to drive operational excellence. You’ll identify high-impact opportunities, design scalable solutions, and mentor others in Lean, Six Sigma, and engineering practices. This role demands strategic ownership, thinking big, acting decisively, and taking full accountability for meaningful change, along with the ability to influence and inspire cross-functional teams.

Success in this role hinges on your knowledge of data analytics, engineering techniques, and advanced lean tools, as well as your business acumen and ability to connect operational improvements. to customer experience and financial performance. You’ll thrive in a fast-paced environment, adapt quickly to shifting priorities, and build strong cross-functional relationships to ensure improvements are sustained and aligned with long-term goals.

Key Responsibilities

Strategic Process Leadership

• Conduct process mapping, statistical data analysis, and root cause analysis to identify inefficiencies and areas for improvement.
• Independently identify process gaps and systemic issues and design scalable solutions that enhance performance across multiple sites or functions.
• Develop, prioritize, and lead an enterprise-wide comprehensive improvement plan that delivers measurable results in safety, quality, delivery, cost, and employee development.
• Partner with senior leadership to align improvement efforts with strategic priorities and long-term goals.

Advanced Project Management

• Lead and facilitate complex, cross-functional projects using Lean, Six Sigma, and other methodologies to drive improved business results.
• Manage project portfolios, ensuring timely execution, stakeholder alignment, and sustained impact.
• Support go-live and stabilization phases, ensuring solutions are embedded and continuously improved.

Engineering & Lean Expertise

• Apply advanced engineering tools (e.g., simulation modeling, layout optimization, labor standards, time studies, resource modeling, quality standards) to drive efficiency.
• Identify and support opportunities for automation implementation within new and established processes.
• Serve as a subject matter expert in Lean and Six Sigma, coaching teams and developing internal capabilities to sustain CI, Quality Assurance and Lean principles across the organization.
• Effectively facilitate and execute Value Stream Maps and Kaizen Events through all stages (A3 charter ideations/creation, pre-work identification and completion, regular follow-up, and sustainment).
• Apply engineering methodologies/tools such as process optimization, labor standards studies (time studies), layout optimization, data profiling and analysis, and resource modeling to improve Truck Service field and support center operations.

Quality & Compliance Leadership

• Oversee the design, implementation, and sustainment of Quality Management Systems (QMS) across operations.
• Lead root cause analysis and corrective action planning for complex quality and…