Experienced Poker Dealer

Cleveland, 100 Public Square, Cleveland, OH 44113, USA

Reporting to the Poker Supervisor, the Poker Dealer is responsible for providing legendary guest service.

• Must Have Experience As A Poker Dealer

• Delivers great customer service by dealing all games offered by JACK Cleveland Casino in a friendly and helpful manner with an upbeat/positive attitude.
• Assists in training guests not familiar with poker.
• Promotes poker games and serves guests while standing on dead games.
• Demonstrates an effective working knowledge of dealing policies and gaming procedures
• Deals games in accordance with internal controls, Ohio Casino Control Commission regulations and company policy.
• Informs Supervisor and/or Manager of unnatural or irregular play and disputes on game
• Always presents oneself as a credit to JACK Entertainment and encourages others to do the same
• Responsible for the protection and control of the game.
• Conducts the games in accordance with Company policies and ensures compliance with company policies, procedures and gaming regulatory requirements, Verify and sign for Fills, Credits, Marker Issuance, and all documentation’s listed in JACK Entertainment Internal Controls. Handling guest transactions and notifying Floor Supervisor of any irregularities.
• Exchange currency for gaming chips and pay or collect bets according to house rules in an accurate manner.
• Advises Floor Supervisor of any disputes or arguments that may arise during the game.
• Support and maintain JACK Entertainment’s courtesy guidelines at all times.
• Perform other duties as assigned.
• Demonstrates an effective working knowledge of dealing policies and gaming procedures.
• Presents oneself in a polished, professional and service-minded way and encourages others to do the same.

• Life and Disability Insurance
• Free Parking
• Generous Paid Time Off Plan
• Discounted Team Member Meals
• Education Assistance up to $3,600 a year
• 401(k) Savings Plan and Match

• Must be able to work independently.
• Must be able to sit, stand or walk for long periods of time (4 hours).
• Must be able to respond calmly and make rational decisions when handling employee conflicts.
• Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.
• Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel.
• Respond to visual and aural cues.
• Must have the manual dexterity to operate a computer and other necessary office equipment.
• Must be able to tolerate areas containing dust, loud noises and bright lights.
• Must be able to work varied shifts, weekends and holidays as needed.
• Ability to speak distinctly and persuasively.
• Must be able to read, write, speak, and understand English

• High school diploma or GED is required.
• Excellent customer service skills are essential
• Must have experience dealing Poker
• Must be able to perform basic math quickly
• Must be able to get along with co-workers and work as a team
• Must present a well-groomed appearance
• Well-developed interpersonal skills
• Must enjoy entertaining and communicating with the public
• Must be 21 years of age.

• Ability to obtain a Gaming Occupational License within the State of Ohio

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.