Front of House Manager

Front of House Manager – ENCORE Chamber Music Institute, 2026 Season

Dates: June 5th, 6th, 12th, 13th, 18th, 19th, 20th, 2026

Place: Venues vary across Northeast Ohio.

This role ensures a welcoming, organized and professional experience for audiences, artists, students, and faculty at masterclasses, featured concerts, and student performances during the ENCORE Chamber Music Institute 2026 season.

• 5 Music & Ideas Festival featured concerts
• 18 Masterclasses

• Manage all front‑of‑house operations for concerts, masterclasses, and student performances.
• Travel to and oversee events at multiple venues across Northeast Ohio.
• Open and close venues; ensure spaces are prepared for audiences and artists.
• Supervise work‑study students and volunteers as applicable.
• Oversee audience flow, seating, accessibility needs, and safety procedures.
• Serve as the primary point of contact for patrons during events.
• Coordinate with artistic, production, and administrative staff to ensure smooth event execution.
• Handle ticketing support, attendance tracking, and audience communications as needed.
• Respond calmly and professionally to unexpected issues or patron concerns.
• Assist with light administrative or reporting duties following events.

• Prior experience in front‑of‑house management or event management preferred.
• Strong interpersonal and customer service skills.
• Ability to manage multiple responsibilities in a live performance environment.
• Valid driver’s license and reliable transportation.
• Access to and comfort using a computer (email, spreadsheets, basic software).
• Willingness to work evenings and weekends as required by the performance schedule.
• Reliable, organized, detail‑oriented.
• Knowledge of classical music preferred.

• Ability to stand for extended periods.
• Ability to lift and carry light materials (programs, signage, etc.).

• $1,500 – $3,000, commensurate with experience.

• Reports to the Artistic Director and/or Operations Manager.

Not Applicable

Contract

Management and Manufacturing