Retail Sportsbook Lead: Elevate Customer Experience
Listed on 2026-10-06
-
Entertainment & Gaming
Customer Service Rep
Caesars Digital in Cleveland is seeking a frontline supervisor for our retail sports book. You will be the face of the operation, delivering high-level customer service to both regulars and new bettors while guiding a team of ticket writers.
Reporting to the District Manager, you will advise customers on wagering options, maintain regulatory compliance, and promote a welcoming atmosphere. The role emphasizes leadership, mentoring, and strategic initiative to maximize profitability.
We are looking to fill the Retail Sports book Lead:
Elevate Customer Experience position at Caesars Sports book & Casino in Cleveland, OH, United States.
The Retail Sports book Lead:
Elevate Customer Experience role at Caesars Sports book & Casino is now open for applications in Cleveland, OH, United States.
Join us at Caesars Sports book & Casino as our next Retail Sports book Lead:
Elevate Customer Experience in Cleveland, OH, United States.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).