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Customer Experience Specialist - Casino & Gaming

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: JACK Entertainment LLC
Full Time position
Listed on 2026-10-06
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep, Event Management & Planning
  • Customer Service/HelpDesk
    Customer Service Rep, Event Management & Planning
Salary/Wage Range or Industry Benchmark: 21000 - 30000 USD Yearly USD 21000.00 30000.00 YEAR
Job Description & How to Apply Below

JACK Entertainment LLC is seeking a Customer Experience Associate to collaborate with multiple teams and ensure a world-class experience for customers of the betJACK app and JACK Casino properties.

Ideal candidates show initiative, strong communication, and a willingness to adapt. The role is hourly and shift-based, with responsibilities including handling inquiries, resolving issues, and supporting security and compliance efforts.

This is a strong role to take on the Customer Experience Specialist
- Casino & Gaming role at JACK Entertainment LLC.

We are seeking a motivated Customer Experience Specialist
- Casino & Gaming to join JACK Entertainment LLC in Cleveland, OH, United States.

Consider building your career as a Customer Experience Specialist
- Casino & Gaming at JACK Entertainment LLC.

The Customer Experience Specialist
- Casino & Gaming position in the Management & Operations, Sales field is open for applications.

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