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Administrative Assistant, Cleveland
Job in
Cleveland, Cuyahoga County, Ohio, 44114, USA
Listed on 2026-01-07
Listing for:
Dollar Bank
Full Time
position Listed on 2026-01-07
Job specializations:
-
Finance & Banking
Loan Servicing -
Administrative/Clerical
Loan Servicing
Job Description & How to Apply Below
The Senior Loan Administrator will be responsible for performing various administrative duties to provide consistent, high-quality service to Corporate Banking customers in a highly personalized, professional, and timely manner. This individual will work with commercial lenders to grow and maintain the Corporate Banking loan portfolio. The Senior Loan Administrator will also work with various departments to process new loan requests and annual loan reviews.
Qualifications:
* High School Diploma/GED required. College degree preferred.
* Two years of banking or administrative experience required. Commercial lending, residential lending, or consumer lending experience desired.
* General bank operational knowledge, including commercial loan systems and customer information systems, is preferred.
* Ability to apply job knowledge and good judgement in problem solving and decision-making situations.
* Must have excellent written and verbal communication skills, which includes professional grammar and demeanor.
* Ability to prioritize, work under pressure and meet critical deadlines.
* General working knowledge of Microsoft Word and Excel.
* Good typing and proofreading skills with strong attention to detail.
Principal Activities and Duties:
* Assist commercial lenders in processing new loan requests by ordering appraisals, credit reports, property reports, flood reports and other various items needed for the transaction.
* Assist commercial lenders with portfolio maintenance and exceptions (e.g., loan documentation, financial statements, insurance, collection of monthly borrowing base certificates, etc.)
* Prepares commercial loan system input worksheets to establish new accounts and service existing accounts.
* Creates and maintains credit files, including scanning and indexing all credit files into Nautilus.
* Works closely with Commercial Loan Operations, Underwriting and Credit departments.
* Interacts with Dollar Bank's legal department and outside counsel, when necessary, to prepare loan documentation and oversee loan closings.
* Assist commercial lenders and the legal department on delinquent accounts and workouts.
* Compose internal memos and external correspondence.
* Strengthen customer relationships through timely and efficient response to their needs.
* All employes have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.
* Perform other duties, as necessary.
Salary Range:
45,
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