Credit & Collections Specialist; Temporary

Job Category: Administrative

Requisition Number: CREDI
001431

• Posted :
  October 24, 2026
• Full-Time
• Hybrid

Showing 1 location

Cleveland, OH 44144, USA

This temporary assignment requires working onsite at our Brooklyn, Ohio office three days per week.

Job Summary:

The temporary Credit & Collections Specialist performs corporate credit and collection functions for all lines of business throughout the Company. Contacts delinquent accounts via telephone or correspondence in an effort to achieve current payment status. Within the scope of authority, reinstates coverage for cancelled groups and individual accounts provided certain parameters are met.

Responsibilities:

• Performs credit and collection activities for assigned lines of business to achieve current payment status on accounts in accordance with company policy.
• Handles assigned delinquent accounts through correspondence and telephone contact with group officials and/or individuals to attain current payment status.
• Maintains subsequent accounts to determine follow up action needed when accounts do not fulfill payment commitments.
• Utilizes system generated collection reports and cash receipts reports on an ongoing basis to identify delinquent accounts and to monitor subsequent payments.
• For cancelled accounts, refers to established parameters to decide whether or not the account may be reinstated. Refers appeals of the decision to management.
• Performs other duties as assigned.

Qualifications:

Education and Experience:

• Associate's Degree in Business Administration, Finance or related field or equivalent combination of training and experience.
• 1 year credit and collections experience or equivalent administrative support experience in a health insurance or other business-related environment.

Technical Skills and Knowledge:

• Strong knowledge of general business/office procedures.
• Basic Microsoft Office skills.
• Ability to maintain a high level of confidentiality in carrying out daily work assignments.

We maintain a drug‑free workplace and perform pre‑employment substance abuse and nicotine testing.

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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