Senior Mortgage Escalations Specialist
Listed on 2026-11-04
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Finance & Banking
Loan Servicing, Banking Operations, Mortgage Loan Originator / Advisor, Banking & Finance
Cross Country Mortgage, LLC seeks an Escalations Resolution Specialist to support Round Point Mortgage Servicing LLC. The role focuses on addressing escalated customer needs identified by Call Center staff, resolving issues promptly, and documenting root causes for broader improvements.
You will collaborate across lines of business, ensure compliance, and navigate servicing systems to drive solutions and enhancements.
This role is for the Senior Mortgage Escalations Specialist role at CCM Cross Country Mortgage, LLC.
Step into the Senior Mortgage Escalations Specialist role at CCM Cross Country Mortgage, LLC in Cleveland, OH, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Cleveland, OH, United States.
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