Security Assistant; Police Dispatcher

Security Assistant (Police Dispatcher)

U.S. Department of Veterans Affairs – Cleveland, OH

$42,113.00/yr - $54,742.00/yr

This position serves as the Security Assistant for Police Service at the VA Medical Center in Cleveland - OH. The primary purpose is to monitor physical security equipment and systems.

MINIMUM QUALIFICATIONS:

One (1) full year of specialized experience equivalent to the GS-4 level in the federal service that has given me the particular knowledge - skills - and abilities required to successfully perform the duties of this Security Assistant position. Specialized experience includes: the use of various computer - automation systems; computer skills in terms of data entry - compiling information - preparing and submitting reports - and database maintenance and management;

maintaining confidentiality of information - both electronic and print; and communication and interpersonal relation skills sufficient to appropriately and courteously relate to internal and external customers both verbally and in writing.

NOTE:

Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. ~OR~ Successful completed four (4) years of education above the high school level. This education must have been obtained in an accredited business - secretarial or technical school - junior college - college or university for which high school graduation or the equivalent is the normal prerequisite.

One year of full-time undergraduate study is defined as 30 semester hours - 45 quarter hours - or the equivalent in a college or university or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business - secretarial or technical school.

NOTE:

Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation. ~OR~ An equivalent combinations of successfully completed post-high school education (beyond the second year) and experience to meet total qualification requirements at the GS-5 level. This education must have been obtained at an accredited business - secretarial or technical school - junior college - college or university.

NOTE:

Transcripts (unofficial or official) must be submitted with your application materials. Education cannot be credited without documentation.

• Physical Security Support: monitors and responds to alarms
• traces access patterns - programming - assigns or removes user permissions - and remotely opens and secures doors during routine and emergency operations
• determines when to dispatch law enforcement or other personnel to investigate
• maintains radio/alarm activity records/logs to include dates - times - and results of communications and activities
• prepares completed reports
• issues and retrieves government issued keys and/or identification cards
• and maintains accountability of Police Officer badges issued and all associated logs
• Communications: monitors and receives routine and emergency calls from a variety of sources that need police - fire - medical or other emergency services
• maintains contact with law enforcement units
• monitors and directs responses to security and life safety communications - radio dispatches - telephone calls - and other emergency communication circuits
• coordinates with various federal - state and local law enforcement officials for coordination of emergency situations
• and operates a variety of communications equipment - telephones and computer systems to support both routine and emergency operations
• Operations Support: performs system checks on a variety of equipment used in the dispatch center
• troubleshoots systems when problems arise and resolves issues whenever possible
• conducts equipment inventories and completes records and other logs
• enters - updates and retrieves information from a variety of computer systems/databases
• uses state and the National Crime Information Computer (NCIC) to access sensitive law enforcement information to support field operations and investigations
• enters or updates regional and national records
• compiles and prepares reports related to events occurring in the operation of the police control center
• completes vehicle registration tasks and issues decals and permits
• Performs other related duties as assigned
• Work Schedule:
  
  Full-Time - rotating shifts to include weekends and holidays
• Position Description/PD#:
  Security Assistant (Police Dispatcher)/PD99858S Relocation/Recruitment
  
  Incentives:
  
  Not authorized.