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Health Communications

Hybrid Member Engagement & Retention Specialist

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: Summa Health
Full Time position
Listed on 2026-01-12
Job specializations:
  • Healthcare
    Health Communications
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading health insurance provider in Ohio seeks a full-time member engagement specialist to enhance member retention through outreach calls and support departmental projects. Responsibilities include analyzing data on disenrollment, assisting members with payment issues, and participating in community events. Ideal candidates should possess a bachelor's degree, experience in customer service, and strong communication skills.

This role offers a competitive hourly rate ranging from $25.54 to $38.32, plus comprehensive benefits.
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