Professional Network Manager

Change people’s lives and love what you do! Cochlear is the most recognized brand in hearing health care.
** Professional Network Manager** (Internal title: Care Pathway Development Manager)
** Position Spotlight:**
* ** Prior sales experience and clinical experience within the hearing health industry**
* ** Successful candidate will live in the Cleveland area**
* ** Travel up to 60% of the time**
* ** Final date to receive applications:
January 18, 2026
** Change people’s lives and love what you do!
** Cochlear
* * is the most recognized brand in hearing health care.
*** About the role
*** Cochlear is helping people hear, and be heard, all over the world. Come be a part of our amazing mission! If you have sales experience and have worked in a hearing health clinical setting, this is a fantastic opportunity to join the Cochlear Provider Network team at the global leader in implantable hearing devices! In this role, you will be based in Cleveland, Ohio.

This role is responsible for developing and sustaining a professional network that connects referring healthcare providers with cochlear implant (CI) programs to expand patient access to implantation services. Acting as a liaison and educator, the leader fosters multidisciplinary collaboration, establishes referral pathways, and promotes consistent standards of care across specialties. Key responsibilities include engaging providers to build collaborative connections, delivering evidence-based education on cochlear implants, equipping professionals with tools to identify candidates, and coordinating with marketing and sales teams to align outreach and communication strategies.

Ultimately, this role ensures that patients are efficiently identified, referred, and supported through seamless care pathways, while providers benefit from shared resources, training, and ongoing communication.
*** Key Responsibilities
**** Deliver a plan to identify and meet with professionals to establish collaborative connections between referring professionals and CI programs/providers to support transitional care pathways in an assigned market
* Educate professionals within network; deliver compelling, evidence-based messaging that communicates the clinical and patient impact of cochlear implants
* Provide professionals with educational tools to support candidacy identification and processes to accelerate connection to CI provider within the network for patients HCP deems appropriate candidates
* Develop plan with consumer marketing and engagement teams for target market to align outreach and awareness of the professional network for specialty care inclusive of cochlear implantation
*** Key Requirements
*** To add value to Cochlear in this role you'll be able to meet and demonstrate the following knowledge, skills and abilities in your application and at interview:
* Bachelor's Degree or Equivalent Work Experience
* 3‐5 Years of Experience
* Clinical and Sales Experience
* Prior clinical experience within the hearing health industry
* Proven success in hearing health industry sales/business development
* Strong communication and interpersonal skills. Maintains close and collaborative communication with field and corporate teams
* Ability to travel 60% with overnight stays
** Total Rewards
** In addition to the opportunity to develop your knowledge and grow professionally, we offer competitive wages and benefits.
* Pay Range in the United States: $130,000 - $137,000 based upon experience, as well as an annual bonus opportunity of 7.5% of base salary. Exact compensation may vary based on skills, experience, and location.
* Benefit package includes medical, dental, vision, life and disability insurance as well as 401(K) matching with immediate vesting, Paid Time Off, tuition reimbursement, maternity and paternity leave, Employee Stock Purchase Plan and pet insurance.

Human needs have always been our inspiration, ever since Professor Graeme Clark set out to create the first multi-channel cochlear implant because he saw his father struggle with hearing loss. We always start with people in mind – thinking about their needs.

For this reason, our products, services and support will continue to evolve…