Collection Representative , Revenue Cycle

Collection Representative I, Revenue Cycle

Join to apply for the Collection Representative I, Revenue Cycle role at Summa Health.

Analyzes all account delinquencies and account activity to ensure timely and accurate payments from the appropriate payers. Contacts appropriate patient or third party for collection of account. Analyses account activity, investigates, and recommends alternative payment options to patients.

• High school diploma or equivalent
• One (1) to two (2) years of college preferred

• Two (2) years experience in healthcare environment or at least (2) years experience in the collection field
• Proven sales ability considered a plus
• Basic knowledge of patient accounting procedures and hospital policies
• General knowledge of third party payers, collection laws, FDCPA ruling and collection processes
• Experience with automated collection system
• Knowledge of skip tracing techniques
• Working knowledge of hospital patient accounting procedures, computers, calculators, telephones, and other equipment used in the Patient Financial Services area

• Represents Summa Health System in a positive, professional, and ethical manner
• Strong communication skills with the ability to effectively communicate verbally and in writing with those contacted in the course of work
• Ability to establish productive working relationships
• Ability to work productively as a part of a team
• Ability to make good decisions and think independently
• Good analytical skills necessary for problem solving and patient account resolution
• Diverse knowledge and experience in utilizing standardized PC software
• Must maintain confidentiality of patient, employee, and financial information
• Population Specific
  
  Competency:
  
  Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity

Sedentary:
Exerts up to ten pounds of force occasionally and/or a negligible amount of force frequently.

$19.23/hr – $23.08/hr

The salary range on this job posting/advertising is base salary exclusive of any bonuses or differentials. Many factors, such as years of relevant experience and geographical location are considered when determining the starting rate of pay. We believe in the importance of pay equity and consider internal equity of our current team members when determining offers. Please keep in mind that the range that is listed is the full base salary range.

Hiring at the maximum of the range would not be typical.

Summa Health offers a competitive and comprehensive benefits program to include medical, dental, vision, life, paid time off as well as many other benefits.

• Basic Life and Accidental Death & Dismemberment (AD&D)
• Supplemental Life and AD&D
• Dependent Life Insurance
• Short-Term and Long-Term Disability
• Accident Insurance, Hospital Indemnity, and Critical Illness
• Retirement Savings Plan
• Flexible Spending Accounts – Healthcare and Dependent Care
• Employee Assistance Program (EAP)
• Identity Theft Protection
• Pet Insurance
• Education Assistance
• Daily Pay