Assistant Community Manager

148 Smith St, Cleveland QLD 4163, Australia

Posted Sunday 7 December 2025 at 2:00 pm

Do you love to build genuine connections, nurture belonging and enhance life? At Aveo, you can do just that and more. Join us and feel confident to embrace new challenges in our supportive culture. Bring your whole‑self to work, grow as you learn new things and be rewarded through the joy of helping others. Together let's redefine retirement living for senior Australians.

Cleveland Heights Retirement Living – 148 Smith Street, Cleveland, QLD.

Community Business Manager

Cleveland Heights Retirement Living is set in a quiet cul‑de‑sac, home to 130+ independent villas and apartments. As our Assistant Community Manager
, you will work closely with the Community Business Manager and residents to help ensure smooth day‑to‑day operations of the community. This is a highly resident‑facing role where you will enjoy a variety of operational and administrative duties.

• Assist with the ongoing daily operations of the community including safety, security, maintenance/facilities, and compliance checks
• Be the first point of contact for residents and their queries, suggestions and concerns.
• Provide regular operational feedback and escalation items to the Community Business Manager
• Liaise with a wide range of internal and external stakeholders, including but limited to - resident family members, contractors & suppliers and corporate office departments
• Complete general administrative tasks including but not limited to - email & phone communication, reception duties, auditing, and incident recording.

• $75K + Super
• Permanent full‑time position with the opportunity to enter a growing sector
• Paid Parental Leave and Purchased Annual Leave options
• Two (2) additional "All About Me" leave days per calendar year
• Annual salary reviews and annual bonus incentive scheme
• Employee Referral Program and Employee Assistance Program
• Discounts to Health Insurance and Retail & Leisure partner providers
• Opportunities for further career progression

• Prior experience in a front‑line operations or administration role (e.g. Hospitality, Hotel or Office Manager or similar)
• Strong people, communication and stakeholder skills with a self‑motivated mindset
• A passion for building on customer engagement, KPI improvement and resident satisfaction
• Thorough knowledge of Microsoft Office (Word, Outlook, Teams, Excel and PowerPoint)

As a leader in retirement living, with 30 years’ experience, Aveo provides the stability and confidence to try new things and keep innovating. Owned by The Living Company, we’re on an exciting journey of growth. Our in‑house range of services is holistic, supporting our customers in their independence for as long as possible. This helps us deliver seamless experience for our 10,000 residents across 60+ diverse communities nationwide.

We’re a dedicated group of over 1000 caring, friendly team members; united with our core values;
Kindness, Care and Respect. Together we create thriving communities that help retired Australians be their best selves.

Apply now and take to first step in Bringing your Passion to life! We are ready to welcome you.