Director of Overdose & Infectious Disease

The Director of Overdose & Infectious Disease

12201 Euclid Ave, Cleveland, OH 44106, USA

Posted Tuesday, December 30, 2025 at 5:00 AM

At The Centers, we believe in healing, teaching, and inspiring. We're more than a healthcare provider—we're a comprehensive social service and healthcare organization that served over 20,000 individuals across Greater Cleveland in 2025.

Operating across 5 Health Center locations, we're on a mission to provide individuals and families the opportunity to reach their full potential through integrated care that treats the whole person.

Our vision is simple yet powerful:
Communities are healthier and prosperous.

We integrate behavioral health, primary care, early learning support, and workforce development because we know that true healing happens when we address physical, mental, and behavioral health concerns together.

The Director of Overdose & Infectious Disease is responsible for overseeing all aspects of the organization's harm reduction program. This role encompasses administrative oversight of the opioid harm reduction initiative, coordination across various departments to meet project objectives, and facilitation of service integration among agency programs and community providers. The Director will contribute to policy development and ensure compliance with relevant regulations and standards while assuming both clinical and supervisory responsibilities for the program.

• Coordinate with relevant constituencies at The Centers, including Syringe Exchange Program leaders, Substance Use Disorder teams, Medication Assisted Treatment teams, HIV services, and Primary Care to enhance the impact of harm reduction services
• Review, develop, and implement harm reduction best practices, including Linkage to Care Services
• Assess and analyze community data to inform and drive program strategies
• Build and maintain an integrated continuum of care across all service offerings

Clinical Oversight & Quality Improvement

• Employ quality and process improvement methodologies to enhance client services and operational workflows
• Provide clinical supervision to Peer Support Specialists and Substance Use Service teams
• Review and approve care plans and service plans to ensure compliance with licensure requirements and support effective billing practices
• Monitor client satisfaction through ongoing feedback and performance assessments

Compliance & Regulatory Management

• Ensure all documentation adheres to Medicaid, HRSA, and organizational standards for billing and clinical integrity
• Develop and enforce compliance plans and procedures across all service locations
• Partner with key stakeholders to guarantee compliance with regulatory, licensing, and funding agencies, including SAMHSA, OhioMAS, the Ohio Department of Medicaid (ODM), accreditation authorities, and the ADAMHA Board
• Collaborate with senior leadership and Quality and Compliance teams to design performance measures, prepare for audits, and implement corrective actions as necessary
• Lead recruitment, recognition, and retention strategies to foster a motivated and diverse workforce
• Cultivate a communication system that ensures staff receive timely information to achieve operational objectives
• Maintain an open-door policy, providing regular feedback and professional development opportunities
• Provide oversight to Overdose & Infectious Disease Prevention team

Strategic Planning & Community Engagement

• Lead the development of a sustainability plan to continue opioid harm reduction services post-SAMHSA grant funding
• Actively represent the organization in community meetings, trainings, and collaborations to promote a positive organizational image
• Travel within the community is expected to comprise approximately 30-40% of this role

Additional Responsibilities

• Maintain and manage the system database, including generating standard and ad hoc reports
• Stay current with developments in the field by engaging in professional literature, conferences, and seminars
• Assume additional responsibilities and special projects as required

Required Qualifications

• Master's degree in Social Work, Counseling, or a related behavioral health field
• A minimum of three years of relevant experience in a non-profit, health-related organization, including a senior management role
• At least three years of successful experience managing both mental health and chemical health services
• Commitment to fostering belonging and creating an inclusive work and learning environment

Preferred Qualifications

• Experience in community leadership for chemical and mental health services
• Dual licensure in mental health and addictions is strongly desired

Clinical Acumen: Strong knowledge of mental illness and substance use disorders; effective program management and clinical intervention skills

Situational Leader: Ability to adjust leadership style to meet the readiness level of each team member; enables and…