Referral & Appointment Coordinator - Urology Office

Referral & Appointment Coordinator - Urology Office

Join the Summa Health Medical Group located at 95 Arch Street, Suite 165, Akron, OH 44303. Full-time, Monday‑Friday schedule. $1,500 sign‑on bonus offered.

Responsible for organizing and coordinating all components of referrals, testing and related appointment/scheduling or preauthorization requirements across providers, departments and partnered divisions within Summa Health. Provides support and communicates necessary information to patients, peers and providers regarding status and processes of referrals and appointments.

• Formal
  
  Education Required:
  • High School diploma or equivalent.
  • Post high-school level coursework in healthcare or related field preferred.
• Experience & Training
  
  Required:
  • One (1) year of experience in a Medical Office/Registration/Billing setting, including experience with insurance payers and front desk registration duties.
  • Experience working with an Electronic Health Record (EHR) system.
• Computer experience – proficiency in MS Word, Excel, PowerPoint preferred.
• Other Skills, Competencies and
  
  Qualifications:
  • Ability to manage conversations with third party vendors and insurance payers on behalf of directed patient care.
  • Ability to solve practical problems and interpret a variety of instructions furnished in written, oral or diagrammatic form in a high-volume, high-demand medical environment.
  • Proficiency in Microsoft Word, Microsoft Excel, and e-mail; familiarity with referral software and electronic medical records.
  • Ability to perform in a team-based environment and demonstrate interpersonal communication skills with patients, visitors, physicians, and hospital personnel.
  • Excellent communication skills and ability to work independently and within a team.
  • Ability to interact with populations of patients/customers with an understanding for their needs for self-respect and dignity.
  • Assumes accountability for demonstrating behaviors consistent with the Summa Health Commitments.
  • Demonstrated excellence in attendance, timeliness and reliability.
  • Follow and implement all policy and procedures up to and including HIPAA and medical record confidentiality.
• Level of Physical Demands:
  • Sedentary:
    Exerts up to ten pounds of force occasionally and/or a negligible amount of force frequently.
  • Prolonged sitting.

$19.23/hr - $23.08/hr the salary range is inclusive of base salary only; bonuses are not included.

• Basic Life and Accidental Death & Dismemberment (AD&D)
• Supplemental Life and AD&D
• Dependent Life Insurance
• Short-Term and Long-Term Disability
• Accident Insurance, Hospital Indemnity, and Critical Illness
• Retirement Savings Plan
• Flexible Spending Accounts – Healthcare and Dependent Care
• Employee Assistance Program (EAP)
• Identity Theft Protection
• Pet Insurance
• Education Assistance
• Daily Pay

Summa Health is an equal opportunity employer.

Not Applicable

Full-time

Health Care Provider

Hospitals and Health Care