Bridges Liaison; Case Manager-Bachelor's Degree

Job Category: Community Based

Requisition Number: BRIDG
004399

• Posted :
  October 8, 2026
• Full-Time

Showing 1 location

Cleveland - Warrensville
Cleveland, OH 44128, USA

Be the change you wish to see in the world! Come join our team to empower children and families in our communities to transform their lives and develop to their full potential.

• Medical coverage available with a Health Savings Account (HSA) with employer match
• Prescription coverage
• Dental and vision plans
• Patient advocate and Medicare specialists available at no cost
• Dependent Care Flexible Savings Account
• Wellness incentive (up to $250)
• 403b with up to 9% employer give/match
• Free life insurance and AD&D
• Paid Time Off (PTO)
• 9 paid holidays
• Employee Assistance Program (EAP)

Position Summary

The Bridges Liaison provides Service Coordination carefully calibrated to the level of need of the individual being served. The Bridges Liaison works in a collaborative manner with the young adult to assure that the needs for housing, education, employment and independence are respectfully and adequately addressed. In each case the Bridges Liaison will assure that services to the young adults are individualized, strengths and needs based, culturally sensitive and responsive, and goal driven.

• Provides professional coordination of services according to the individual’s level of need Serves as a key member of the treatment/service team, assuring complex services produce positive outcomes
• Develops relationships with the individual and other important people in his/her life asidentifiedand with consent of the individual served
• Assesses individual strengths and needs through individual and collateral interviews and reviews of social and clinical information provided by other entities
• Promotes service planning efforts which result in developing,documenting and implementing a comprehensive service plan driven by the individual utilizingall oftheagreed upon strengths and needs, in close collaboration with the consumer.
• Investigates new resources and communicates with directors of prospective resources as a liaison on behalf of the individual being served.
• Maintains an up-to-date catalog of available community resources.
• Convenes andfacilitatesinterdisciplinary service planning meetings or other related team meetings to ensure appropriateness and responsiveness of services in relation to individual needs.
• Ensures individuals being served needs are met through theutilizationof natural supports, community and generic services and specialized services.
• Advocates for and with the individual being served to ensure responsiveness from natural, community, generic and specialized services/supports.
• Ensures weekly contact withindividualbeing served as well as a minimum of one (1) face-to-face contact in the consumer’s residence toassistindividuals tobuild on strengths and achieve goals.

• Evaluates all services received by the individuals who are served.

• Receives Supervision.
• Receive supervision from and actively communicate with supervisor on an ongoing basis throughout the week by phone, email, written message and when possible, in personregardingprogram matters.

• Maintains an accurateandtimelyrecord of Bridges activities.
• All documentation is completed in SACWIS withfive (5) calendar days of event.
• All plans and reviews are completed andsignedwithinrequiredtime frame(45 daysforinitialplan,90 daysforinitialreview, every
  180 days thereafter).
• On-going eligibility documents are gathered andsubmittedbyrequiredtime frame(every 180 days).
• Critical incidents are reported (within 12 hours of incident notification) and documentation issubmittedto state (within
  48…