Regional Director of Clinical Services

Silver Birch Living is a growing family of premier affordable assisted living communities that promote wellness, convenience, and community. We help older adults live an inspired life no matter their financial situation and have designed a community that makes quality assisted living affordable for everyone. We are driven by our mission to
Inspire Purposeful Lives for All and our core values every day in everything that we do.

Headquartered in Chicago, Illinois, Silver Birch Living was founded in 2017 and is dedicated to providing the best care, compassion, and customer service to seniors in our living communities. Silver Birch Living has 9 locations and continues to grow.

Join a growing company that invests in their employees. We invite you today to start a rewarding career with us!

Position:Regional Director of Clinical Services

Location: Cleveland, OH

Now expanding into the Ohio market, we are growing our reach and building strong teams to support our newest communities. This is an exciting opportunity to help shape clinical practices, develop community leaders, and advance our commitment to exceptional resident care as we grow.

We are seeking an experienced Regional Director of Clinical Services to support clinical teams across multiple communities. In this visible leadership role, you will mentor Directors of Nursing & Wellness, strengthen clinical practices, and partner with Operations to deliver consistent, high-quality resident care.

If you enjoy coaching leaders, solving problems, and turning clinical expertise into meaningful improvements, we invite you to join our team.

• Develop clinical leaders:
  Coach and mentor Directors of Nursing & Wellness, building their confidence, knowledge, and leadership effectiveness.
• Strengthen resident care:
  Provide clinical direction, training, and support to promote safe, consistent nursing services.
• Monitor quality:
  Conduct regular community visits and clinical audits, identify concerns, and guide teams through improvement plans.
• Support regulatory readiness:
  Help communities maintain compliance with company standards and applicable state regulations, prepare for surveys, and address findings.
• Manage clinical risk:
  Review quality indicators, recognize emerging concerns, and support timely resolution.
• Lead specialized training:
  Oversee and facilitate the QMA Insulin Administration Program.
• Partner with Operations:
  Work closely with Regional Directors of Operations to address community needs and strengthen clinical performance.

• Active Registered Nurse license in good standing.
• At least two years of experience in a regional clinical leadership role; assisted living experience strongly preferred.
• Strong knowledge of assisted living regulations and compliance standards.
• Experience coaching, mentoring, and developing clinical leaders.
• Sound clinical judgment and the ability to translate findings into practical action plans.
• Clear communication skills and confidence providing constructive feedback.
• A collaborative approach and strong follow-through.
• Current CPR and First Aid certifications and required TB screening.
• Valid driver’s license, acceptable driving record, and proof of automobile insurance.
• Ability to travel regularly to assigned communities, including overnight travel.

• Medical, dental, and vision coverage through Blue Cross Blue Shield.
• Life insurance.
• 401(k) plan.
• Generous vacation time.
• On-Demand Pay.
• Employee Assistance Program.
• Care & Share Employee Emergency Fund.
• Ongoing learning and leadership development opportunities.