Director II - Safety Quality Patient

Director II - Safety Quality Patient Experience

Cleveland

Cleveland Clinic Main Campus

Service Line Quality-Clinical and Operational Improvement

T97906

Days

8:00am-5:00pm

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support andappreciationand build a rewarding career with one of the most respected healthcare organizations in the world.

Cleveland Clinic is focused on reconnecting quality and patient safety with clinical care.

This collaboration supports our commitment to quality and patient care, which parallels major healthcare initiatives nationwide.

Having always been a strong advocate of informing people about specific data related to finding quality hospital care, we believe that informed patients are able toparticipatebetter in their own care.

A caregiver in this position works

Monday through Friday from 8:00am to 5:00pm.

A caregiver who excels in this role will:

• Direct safety, quality, and patient experience (SQPE) across a submarket and serve as the onsite leader for SQPE at the largest hospital within that submarket.
• Ensure compliance with reporting, accreditation, and governance requirements within their submarket. Enable the STEEEP (Safe, Timely, Effective, Efficient, Equitable, and Patient-Centered) focus on SQPE.
• Lead submarket and hospital SQPE departments to ensure consistency in application of assurance and improvement processes.
• Monitor measured outcomes of clinical care activities,identify opportunities for improvement, andleadclinical improvement activities to improve those measured outcomes.
• Ensure documentation of the results of clinical activitiesandthat their submarket assignmentsmaintainan effective SQPE program.
• Assist facility leaders acrossthesubmarket with survey preparation and management of regulatory or accreditation surveys.
• Ensure physician-specific quality data is trended and made available for re-credentialingincludingappropriate communication of provider information across facilities aspermittedby data sharing agreements.
• Coordinate public reporting of quality data and serve as a liaison with reporting agencies.
• Ensure all required measures are collected,validated for data integrity, and reported to appropriate entities, including any external organizations which Cleveland Clinic has agreed toparticipatein.
• Ensure staff development, counseling, performance evaluations, and hiring of positions for all direct reporting areas.
• Develop,maintain and/or manage policies,procedure sand budgets.

Minimum qualifications for the ideal future caregiver include:

• Master’s degree OR bachelor's degree and 7 years of relevant, progressive healthcare management experience with full understanding of hospital requirements for SQPE
• Certified Professional Healthcare Quality (CPHQ).
• Six years of relevant healthcare management experience with full understanding of hospital requirements for SQPE.

Preferred qualifications for the ideal future caregiver include:

• Registered Nurse (RN), Certified Patient Safety Professional (CPPS), Healthcare Accreditation…