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Front Desk Clerk
Job in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2025-12-02
Listing for:
Hyatt Hotels
Full Time
position Listed on 2025-12-02
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Assist guests efficiently, courteously and professionally at all times;
Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner;
Post guest charges, collect payments and follow all cash handling procedures;
Handle guest mail and messages with respect to privacy and professionalism;
Be knowledgeable of the hotel brand and various programs;
Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance.
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