Guest Communications Specialist
Listed on 2026-10-12
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Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
English Customer Service, Customer Service Rep
IHG Hotels & Resorts in Cleveland seeks a front desk/guest services representative to provide information on hotel facilities, local directions, and emergency procedures. You will answer calls, respond to guest requests professionally, and dispatch services according to standard procedures.
Basic reading and writing skills are required, with at least six months of phone/switchboard experience. Fluency in English is required, and knowledge of additional languages is a plus.
This is a genuine role to take on the Guest Communications Specialist role at IHG Hotels & Resorts.
The advertised compensation is 30.000 - 42.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Guest Communications Specialist role in the description above.
We appreciate your interest in this position.
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