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Guest Experience Front Desk Agent

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: IHG Hotels & Resorts
Full Time position
Listed on 2026-10-15
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Front Desk, Guest Services, Front Desk/Receptionist
Salary/Wage Range or Industry Benchmark: 27000 - 38000 USD Yearly USD 27000.00 38000.00 YEAR
Job Description & How to Apply Below

IHG Hotels & Resorts is seeking a Front Desk Agent to warmly welcome guests, handle check-in/out, and manage bookings while promoting hotel services. You’ll be the first point of contact, ensuring guest needs are anticipated and issues resolved with tact and speed.

The role requires strong communication, basic math, and tech savvy; flexibility to work nights, weekends, and holidays is essential. A high school diploma is required; a college degree is a bonus.

Consider building your career as a Guest Experience Front Desk Agent at IHG Hotels & Resorts.

This opening is for the Guest Experience Front Desk Agent role at IHG Hotels & Resorts.

We are seeking a motivated Guest Experience Front Desk Agent to join IHG Hotels & Resorts in Cleveland, OH, United States.

The Guest Experience Front Desk Agent position in the Other field is open for applications.

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