Benefits Administrator

Benefits Administrator

Position Overview:

The Benefits & Leave Administrator oversees benefits and leave of absence programs, ensuring accurate administration, regulatory compliance, and exceptional employee support. This role serves as the subject matter expert for benefit plans and leave programs while managing systems, vendors, and data integrity in a fast‑paced, multi‑state environment.

• Administer all benefits and leave programs, including federal, state, and employer‑provided leaves
• Manage end‑to‑end leave of absence cases, ensuring proper documentation, compliance, and timely communication
• Serve as the primary point of contact for employee benefits and leave‑related inquiries
• Maintain ongoing communication with employees, managers, and payroll regarding leave status and return‑to‑work timelines
• Partner with benefit vendors to ensure accurate enrollment, eligibility, and data synchronization between HRIS and vendor systems
• Oversee COBRA administration, EDI file management, claims support, and compliance reporting
• Conduct benefits education sessions, including open enrollment, new hire orientation, and refresher trainings
• Support employees with coverage and claims questions, including self‑funded medical plans
• Build and maintain HRIS workflows and processes to improve automation, efficiency, and accuracy
• Lead benefits and leave integrations for acquisitions or organizational changes
• Perform regular audits to ensure data integrity and system accuracy
• Maintain confidentiality and handle sensitive employee matters with professionalism

• 3+ years of benefits and/or leave administration experience
• Experience supporting large, multi‑state employee populations (1,500+ employees) strongly preferred
• Strong knowledge of leave of absence programs and benefits administration practices
• Advanced proficiency with HRIS systems; ADP experience strongly preferred
• Experience working directly with benefit carriers and managing open enrollment
• Excellent verbal and written communication skills with strong customer service orientation
• Highly organized, detail‑oriented, and able to manage competing priorities in a fast‑paced environment
• Strong problem‑solving, critical‑thinking, and relationship‑building skills
• High level of professionalism, discretion, and confidentiality
• Proficient in Microsoft Office (Excel, Word, Outlook, PowerPoint)
• High school diploma or equivalent required