IIM Solutions Engineer III

The IIM Solutions Engineer III configures and implements mid to high complexity Intelligent Information Management (IIM) solutions for clients. Designs and implements complex IIM workflow solutions in concert with base system installations. Participate in determining and documenting the technical requirements, developing functional specifications and implementing comprehensive "end to end" solutions. Participates in the discovery processes, in an effort to clearly define the products and professional services labor required, to solve defined business problems.

Provides Peer Review function to ensure other Engineers adhere to provided design and the Style Book.

• Develops and implements IIM solutions as defined by the current customer experience processes.
• Participates in technical discovery meetings clients as required.
• Participate in the development of the Functional Requirements.
• Develops the work break down structure of tasks required to implement and deploy an approved IIM solution.
• Participates in Sales and Training events, as required.
• Participates in the requirement development and documentation of Change Orders.
• Participates in technical and end user training classes in support of the installed IIM solution.
• Acquires and maintains current technical knowledge of relevant product/ service offerings.
• Scrum team member - task level accountability - on-time, on-budget
• Lite C# scripting and modification of existing scripts.
• Provide backup support for Technical Support escalations.
• Ensures skill set remains current through continuing education and training.

Ensure Style-book is followed.

• Provide Peer Reviews and mentoring to more junior team members.
• Performs other duties as assigned.

• Four-year college degree or satisfactory completion of a technical curriculum from an accredited computer school and/ or equivalent work experience
• Five years or greater experience implementing IIM advance workflow solutions
• Minimum 5 years' experience configuring medium to high complexity IIM projects Lite scripting capabilities
• Strong customer-facing skills when dealing with challenging situations.
• Ability to work well with ad hoc project teams consisting of resources with varying skillsets
• Experience with Waterfall, Hybrid and Agile processes
• Excellent Time Management skills
• Excellent interpersonal and communications skills
• Prior Scrum experience
• Strong technical Implementation and troubleshooting skills

#LI-HW

Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions.

2025 marks Konica Minolta's 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact," and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta's bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation.

Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN's MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence's BLI 2025 and 2021 A3 Line of The Year and BLI  Most Color Consistent A3 Brand Awards for its bizhub One i-Series.

For more information, please visit Konica Minolta online and follow it on Facebook, You Tube, Linked In and Twitter.

Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal.

Au sujet de Konica Minolta

Solutions d'affaires Konica Minolta (Konica Minolta) a entame son parcours il y a plus de 150 ans, avec la volonte de voir et de faire les choses autrement. Elle fait equipe avec ses clients pour donner forme a leurs idees en appuyant leur transformation numerique grace a un riche portefeuille de solutions pour un milieu de travail connecte et fute. Parmi ses technologies d'affaires, on retrouve des services de TI, la gestion intelligente de l'information, des solutions de securite video et des services d'impression geres ainsi que des…