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Systems Administrator HelpDesk/Support

Onsite End User Support Supervisor — Lead SLA & Excellence

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: TEKsystems c/o Allegis Group
Full Time position
Listed on 2026-01-01
Job specializations:
  • IT/Tech
    Systems Administrator, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leadership role in IT support is available in Cleveland, OH, looking for a Supervisor for the End User Support team. The position entails overseeing daily operations, mentoring staff, and ensuring customer satisfaction by managing escalated issues. The candidate will also work on enhancing team productivity and efficiency, aiming for service excellence while adhering to organizational standards. Benefits include competitive pay, health insurance, and generous PTO.
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