Learning & Development Manager

Learning & Development Manager

CBIZ is seeking an experienced professional to design, develop, and deliver learning and development programs focused on tax technical knowledge and skills for client‑facing professionals.

• Manage the design, development, delivery, measurement, and reinforcement of learning and development actions focused on building tax technical knowledge and skills.
• Evaluate the impact and effectiveness of existing tax technical learning and development programs and make enhancements to content and delivery methods as needed.
• Partner with tax service line stakeholders to develop and deploy a comprehensive tax technical learning and development curriculum across all levels.
• Engage tax service line stakeholders in development tactics and actions, including needs assessment and measurement of impact and effectiveness.
• Evaluate third‑party content for application to tax technical learning and development programs.
• Ensure that all national and local tax technical learning and development programs qualify for Continuing Professional Education (CPE) credit where appropriate.
• Provide ongoing support to tax learning and development program facilitators.

• 5–7 years of experience in learning and development within professional services or in tax compliance and consulting with training experience.
• Success in needs assessment, instructional design, curriculum development, group facilitation, program evaluation, and presentation skills.
• Experience developing learning content for classroom, virtual live, and self‑study.
• Ability to manage multiple projects of varying size and complexity to completion.
• Experience managing multiple stakeholders and points of input.
• Independent, deadline‑driven, multi‑tasking, and adaptable.
• Professional interaction with stakeholders at all levels.

• Bachelor’s degree; high school diploma/ GED plus 5 years of experience as a strong HR generalist background preferred.
• Strong verbal and written communication at all organization levels.
• Negotiation and conflict resolution skills.
• Proficiency in applicable technology.
• Strong organizational and multi‑tasking skills.
• Attention to detail and strict deadline compliance.
• Travel as needed for client and business needs.

CBIZ Inc. is a leading professional services advisor to middle‑market businesses and organizations nationwide. With unmatched industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers forward‑thinking insights and actionable solutions.