Systems Integration Analyst

Location:

Cleveland, OH - Central Support

Department:
Global IT 975

The Systems Integration Analyst supports BDI’s SAP ERP integration with customers, vendors, and marketplace portals such as Ariba and Coupa. This hands‑on, learning‑focused role assists senior analysts with testing, troubleshooting, and resolving daily EDI and portal issues, ensuring data accuracy and visibility across the entire end‑to‑end process—from order receipt through delivery, invoicing, and payment. This position works daily with production errors and documentation of integration steps during testing while collaborating with team members across the organization to maintain reliable and efficient business operations.

• Assist in monitoring and resolving daily EDI and portal errors (850, 855, 856, 810, 846, etc.) between SAP and external partners to maintain end‑to‑end process integrity.
• Use SAP tools (WE02, BD87, WE19, SE16N) to analyze, test, and reprocess failed IDocs, ensuring consistent data flow.
• Support integration testing and validation for new or modified trading partners and portals using EDI, cXML, and API.
• Help troubleshoot transaction issues in Ariba, Coupa, and other marketplace platforms, escalating complex cases as needed.
• Recognize and report data inconsistencies that impact order processing or financial transactions.
• Document testing results, troubleshooting steps, and process updates for team reference and continuous improvement.
• Collaborate with Sales, Purchasing, Finance, and Material Management teams to ensure end‑to‑end business processes run smoothly across systems.

• Bachelor’s degree in information systems, Computer Science, or Supply Chain Management.
• 2–3 years of integration experience in an SAP environment; specifically SD/MM modules and EDI/cXML/API integrations.
• Understanding of end‑to‑end order processing and data accuracy in SAP systems.
• Strong analytical, problem‑solving, and documentation skills.
• Excellent teamwork and communication skills.

• Familiarity with Ariba or Coupa portals.

* BDI reserves the right to change job duties at any time. The job description is not designed to cover every requirement of the job.

BDI Team Members can expect industry leading benefits including competitive pay, exceptional variable compensation programs, health benefits, 401(k) and profit‑sharing program, maternal and paternal leave programs, tuition reimbursement, referral bonuses, and many more. All in an exciting and ever‑changing entrepreneurial environment.

• Entry level

• Full‑time

• Information Technology
• Wholesale