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Microsoft D365 - Business Analyst - Senior - Consulting

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: EY
Full Time position
Listed on 2026-01-29
Job specializations:
  • IT/Tech
    IT Consultant, Systems Analyst, Data Analyst
Job Description & How to Apply Below
Position: Microsoft D365 - Business Analyst - Senior - Consulting - Location OPEN

Overview

Location:

Anywhere in Country

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

The opportunity

This is a rapidly growing area, so you will have plenty of opportunity to spread your wings and develop your skillset to keep up with the ever-growing demands of the digital landscape. Most of your time will be spent embedded with our clients’ team and we’ll look to you to provide our clients with a unique business and technical perspective on how they must continue to innovate and remain competitive in this ever-changing industry.

Microsoft Dynamics CRM and Power Platform Business Analysts participate in enterprise solution implementations, including all project phases such as discovery, definition, build, test and deploy. After our sales team wins a project, you ll become an integral part of the delivery team to ensure the solutions built for our clients meet their needs to help drive their success.

As a Senior in Technology Business Analysis, you will be instrumental in connecting business needs with technical solutions. You will play a pivotal role in evaluating business models, eliciting requirements, and ensuring the technical teams deliver solutions that are in perfect harmony with business objectives.

Your

Key Responsibilities
  • Translating complex business requirements into detailed technical specifications
  • Configuring and implementing solutions that align with business needs
  • Identifying opportunities for service expansion and contributing to sales through RFP responses
  • Expect to travel regularly and lead project streams while actively engaging with clients
Skills And Attributes For Success
  • Participate in discovery meetings with clients and prospects to understand and document their business requirements
  • Propose and design solutions using the extensive Power Platform capabilities to solve the identified business requirements
  • Customize Microsoft Dynamics and Power Platform applications
  • Work with developers to define and create specifications for any custom code or data migration requirements
  • Create reports
  • Train end-users
  • Analytical prowess and decision-making based on a broad understanding of policies
  • Ability to guide and develop junior team members
  • Proven track record of complex problem-solving and relationship management
To qualify for the role, you must have
  • A Bachelor s degree
  • 2 to 4 years of relevant experience including a minimum of 2 years of experience in system design or information system
  • Minimum of one-year experience (or 2+ projects) implementing Microsoft Dynamics and/or Power Platform technologies and have hands on experience with configuration and customizations
  • Familiar with relational database concepts
  • Self-starter and able to handle multiple tasks and priorities
  • Application Functional Design
  • System Configuration Design
  • Technology Business Architecture Frameworks
  • Building and Managing Relationships
  • Complex Problem-Solving
Ideally, you’ll also have
  • Degree emphasis in Computer Science, IT, Computer Engineering, MIS, Mathematics desired;
    Master’s degree in one of these areas preferred
  • Certifications and prior consulting experience highly preferred
  • Additional qualifications that complement the role
  • A proactive approach to professional development
  • The ability to adapt to diverse environments and cultures
What We Look For

We seek individuals who demonstrate leadership, the ability to work independently, and a passion for making an impact. Top performers in our team are those who show a relentless drive for excellence, a collaborative spirit, and the ability to navigate complex challenges with innovative solutions.

What We Offer You

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.

  • We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you…
Position Requirements
10+ Years work experience
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