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MES Analyst

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: Insight Global
Full Time position
Listed on 2026-09-02
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Job Description & How to Apply Below

MES Support/IT Analyst

Required Skills & Experience

Education:

Bachelor's degree in Information Technology, Computer Science, Electrical Engineering, or a related field.

Experience:

Minimum of 3 years of experience in MES support and IT troubleshooting, preferably in a discrete manufacturing environment.

Technical

Skills:

Proficiency with Tulip MES platform or other high-profile MES solutions, Kepware, and general IT troubleshooting. Knowledge of SQL Server required. Knowledge of REST APIs and web services is also required.

Knowledge:
Strong understanding of discrete manufacturing processes, product genealogy, and traceability.

Problem-Solving:
Excellent analytical and troubleshooting skills.

Communication:
Strong verbal and written communication skills, with the ability to collaborate effectively with cross-functional teams.

Attention to Detail:
High level of accuracy and attention to detail in all work activities.

Job Description

We are seeking a skilled MES Support/IT Analyst to join our team. The successful candidate will be responsible for supporting the Tulip MES platform, designing/developing Tulip applications, and providing general IT troubleshooting for the PCs running the MES Tulip software. This role requires a strong understanding of discrete manufacturing processes and the ability to ensure product genealogy and traceability.

The position is onsite with a start time from 5 AM to 2 PM, Monday to Friday with Saturday shifts required at critical times. Second shift is also available starting at 1PM to 9PM.

Key Responsibilities

• MES Platform Support:
Provide technical support and maintenance for the Tulip MES platform, ensuring optimal performance and reliability.

• IT Troubleshooting:
Perform general IT troubleshooting on the PCs running the MES Tulip software, including hardware and software issues.

• API Support / Development:
Support the underlying APIs that keep the business data running.

• Data Communication:
Utilize Kepware to facilitate seamless data communication between various manufacturing systems.

• Manufacturing Processes:
Understand and support discrete manufacturing processes, ensuring efficient and effective production workflows.

• Genealogy and Traceability:
Ensure comprehensive product genealogy and traceability, maintaining accurate records and documentation for all manufacturing activities.

Problem Solving:
Diagnose and resolve technical issues related to MES and IT systems, providing timely and effective solutions.



Collaboration:

Work closely with cross-functional teams, including production, quality, and IT, to support manufacturing operations and continuous improvement initiatives.

• Compliance:
Ensure all activities comply with industry standards and regulatory requirements, particularly those related to defense manufacturing.

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