Senior IT Applications Engineer

Location:

Cleveland, OH Cleveland-Cliffs Inc. is seeking an experienced Senior IT Applications Engineer to join the Information Technology Custom Development Team in our West Chester, OH location but will also consider our Cleveland, OH. This role includes new development and full-stack IT support for web and windows applications in Angular, C#, ASP.Net, JAVA, Azure, and other technologies. Use of AI Tools such as Claude Code, Co-pilot, etc.

for design and development. Key responsibilities include project management, problem investigation, analysis, design, programming, testing, and malfunction resolution. The ideal candidate will have strong technical, project management, as well as written and verbal communication skills.

Summary of Responsibilities Understand business processes, supporting technologies, key stakeholders’ objectives, and overall business goals

Collaborate with business partners, IT Management, team members, and vendors by participating in meetings to analyze requirements and define project and technical support needs

Build strong working relationships with customers and align closely with their priorities and expectations

Proactively gather requirements and develop or modify applications while identifying critical interfaces and addressing impacts during testing and implementation

Plan, organize, and deliver technical projects and solutions in accordance with the Change Management process, including generating required documentation and SDLC artifacts

Use AI tools for design and development of IT solutions

Provide timely and effective feedback on customer issues and requests, offering recommendations to improve system stability and reduce recurring support needs.

Provide occasional 24x7 on-call support for enterprise applications and subsystems, including order management, quality assessment, logistics, and supply chain management

Drive innovation in partnership with the business and support the development of both online and batch applications.

Demonstrate proficiency with Microsoft Office 365 apps, including Word, Excel, Outlook, Teams, and Power Point Possess  strong verbal and written communication skills

Other duties as assigned

Minimum Qualifications Bachelor degree in Business Information Systems or equivalent work experience7 or more years of experience in Angular, C#, ASP.Net, .Net Core, Entity Framework, SQL Server, Oracle7 or more years of experience with custom development and SDLC processes

Exposure to AI tools such as Claude Code, Co-pilot, or other AI platforms

Working knowledge of Microsoft 365 apps (Outlook, Teams, Word, Excel, PowerPoint, One Drive)

Preferred Qualifications
10+ years exp in Angular, C#, ASP.Net, .Net Core, Entity Framework
10+ or more years of experience with custom development and SDLC processes

Exposure to Project Management Working knowledge of Microsoft 365 apps (Outlook, Teams, Word, Excel, PowerPoint, One Drive, Access, Visio, PowerBI)
Demonstrated leadership, communication, organizational, and teamwork skills

Experience using AI tools such as Claude Code, Co-pilot, or other AI platforms for design and development

Steel or other Manufacturing environment knowledge and experience

Working knowledge of Service Now service management software

The salary range for this role is $105,000 to $130,000. An employee’s pay within the salary range will be based on numerous factors including, but not limited to, relevant education, qualifications, experience, skills, geographic location and business or organizational needs.

Cleveland-Cliffs is a leading North America-based steel producer with focus on value-added sheet products, particularly for the automotive industry. The Company is vertically integrated from the mining of iron ore, production of pellets and…