Oracle EBS Order to Cash Systems Specialist

please note: we are not accepting any 3rd party solicitations. Any such inquiries will not be considered or receive a response. We can only work with direct applicants who are authorized to work in the us without sponsorship. This is an on-site role for local candidates only.

soft's client located in streetsboro, oh (hybrid) is looking for a oracle ebs order to cash systems specialist for a long term contract assignment.

this role will be responsible for maintaining, optimizing, and enhancing all systems and business processes related to the complete order-to-cash cycle, from initial customer order through final payment collection. Key responsibilities oracle ebs order to cash management

• administer and maintain oracle ebs order management, advanced pricing, accounts receivable, and related modules

• configure and customize order processing workflows, pricing rules, and credit management

• manage customer master data, payment terms, and billing configurations

• implement and maintain integrations between oracle ebs and external systems

• perform system upgrades, patches, and performance optimization

• experience working on label printing applications like cipher or loftware. Business process optimization

• analyze and improve order-to-cash business processes for efficiency and accuracy

• collaborate with sales, customer service, and finance teams to streamline workflows

• develop and maintain standard operating procedures and user documentation

• train end-users on system functionality and best practices

• lead process improvement initiatives and change management efforts technical support & troubleshooting

• provide tier 2/3 technical support for order processing, invoicing, and collections

• investigate and resolve system issues, data discrepancies, and integration problems

• monitor system performance and implement preventive maintenance

• coordinate with vendors and oracle support for complex technical issues reporting & analytics

• design and maintain reports and dashboards for order-to-cash metrics

• develop custom reports using oracle reporting tools and sql

• support month-end, quarter-end, and year-end closing processes

• analyze data to identify trends, bottlenecks, and improvement opportunities

required qualifications

• bachelor's degree in information systems, computer science, business, or related field

• 5+ years of hands-on experience with oracle ebs order management and accounts receivable modules

• strong understanding of order-to-cash business processes and best practices

• proficiency in oracle ebs configuration, customization, and administration

• experience with sql, pl/sql, and oracle database management

• knowledge of oracle reporting tools (oracle reports, bi publisher, otbi)

• strong analytical and problem-solving skills

• excellent communication and interpersonal skills
• ability to work independently and manage multiple priorities

• experience with cleo edi or similar edi platforms — given your current environment preferred qualifications

• oracle ebs certification in order management or accounts receivable

• experience with oracle ebs r12 or oracle cloud applications

• knowledge of edi, api integrations, and middleware platforms

• experience with credit management and collections processes

• familiarity with sox compliance and financial controls

• project management experience and methodologies (agile, pmbok)

• experience in manufacturing, distribution, or similar industry

• experience with netstock or similar demand planning tools. Technical skills

• oracle ebs (r12 or cloud) - order management, advanced pricing, accounts receivable, inventory

• warehouse management system (wms) experience is prefered.

• oracle database administration and performance tuning

• sql, pl/sql development and optimization

• oracle forms, reports, and workflow builder

• oracle bi publisher, otbi, or oracle analytics cloud

• integration technologies (oracle integration cloud, soa, apis)

• data analysis tools (excel, sql developer, toad)

• experience trouble shooting edi transactions.