More jobs:
ZR__JOB
Job in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-10-16
Listing for:
Zohorecruit
Full Time
position Listed on 2026-10-16
Job specializations:
-
IT/Tech
IT Consultant, Cloud Computing: Infrastructure & Operations, Systems Engineer, Systems Analyst
Job Description & How to Apply Below
Job Description
Service Now Platform Architect to support our client.
Location:
Hybrid out of one of the following locations;
Cleveland, OH / Pittsburgh,PA / Birmingham, AL / or Phoenix, AZ
Duration:6 Month Contract to Hire
Looking for a platform architect who can help define proper governance around the platform, understand and properly solution demand requests coming in for the platform (not alone but provide that solution architect guidance during the process), develop and champion platform development standards, and help order the execution of our platform strategy. ITSM, ITAM, and working towards CSDM is the main focus to start.
Qualifications:
- Industry and project experience of 5+ years with Service Now in a solutions/platform architect role
- Good understanding of Service Now (On-prem) architecture / infrastructure concepts.
- Experience on the Service Now platform including Integration Hub and Mid Server.
- Establish and manage a technical governance program.
- Ensure the instance health by working with the engagement team to reduce technical debt and align to Service Now leading practices.
- Facilitating workshops or meetings to gather requirements, presenting, and validating solutions and test the interpretation of the customer's needs.
- Demonstrate solid insights in designing Service Now solutions.
- Demonstrate strong experience working with Service Now platform (e.g., ITSM, CSM, ITOM, GRC, Sec Ops).
- Thorough knowledge on workflows, tables, encrypt ions, UI, Agent workspace, Virtual Agent, flow designer and integration hub.
- Excellent knowledge on Enterprise Security and Architecture, middleware and discovery technologies, database design schemas and data modelling.
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