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Technical Solutions Specialist

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: Grow
Full Time position
Listed on 2026-10-10
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 48000 - 70000 USD Yearly USD 48000.00 70000.00 YEAR
Job Description & How to Apply Below

Epicor in Cleveland, OH is seeking a technical support specialist to diagnose and resolve software and system issues via phone, email or chat. You will thoroughly document steps and escalate when needed, aiming for first‑time resolution and a positive customer experience.

Responsibilities include troubleshooting across SQL, web servers, and devices, assisting with system setup and integration tools, mentoring teammates, and contributing to the knowledge base.

We are looking to fill the Technical Solutions Specialist position at Grow in Cleveland, OH, United States.

We would love to welcome a new Technical Solutions Specialist to our group in Cleveland, OH, United States.

For the Technical Solutions Specialist position at Grow, we are reviewing applications now.

Step into the Technical Solutions Specialist role at Grow in Cleveland, OH, United States and grow with us.

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