SaaS Technical Support & Solutions Specialist
Listed on 2026-10-11
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IT/Tech
IT Support, Technical Support, SaaS Sales, HelpDesk/Support
Epicor seeks a customer-focused technical support professional in Cleveland to diagnose and troubleshoot software issues for clients via phone, email or chat. You will document cases, escalate when needed, and stay current with product updates.
You will assist with system setup and integration, and collaborate with sales and customer experience teams. The role requires strong communication, problem-solving abilities, and experience in a SaaS or e-commerce environment.
The SaaS Technical Support & Solutions Specialist position in the IT & Technology field is open for applications.
We are seeking a motivated SaaS Technical Support & Solutions Specialist to join epicorsoftware in Cleveland, OH, United States.
Consider building your career as a SaaS Technical Support & Solutions Specialist at epicorsoftware.
We have an opening for a SaaS Technical Support & Solutions Specialist in Cleveland, OH, United States within IT & Technology.
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