Oracle EBS Order to Cash Systems Specialist

please note: we are not accepting any 3rd party solicitations. Any such inquiries will not be considered or receive a response. We can only work with direct applicants who are authorized to work in the us without sponsorship. This is an on-site role for local candidates only.

soft's client located in streetsboro, oh (hybrid) is looking for a oracle ebs order to cash systems specialist for a long term contract assignment.

this role will be responsible for maintaining, optimizing, and enhancing all systems and business processes related to the complete order-to-cash cycle, from initial customer order through final payment collection.

• administer and maintain oracle ebs order management, advanced pricing, accounts receivable, and related modules
• configure and customize order processing workflows, pricing rules, and credit management
• manage customer master data, payment terms, and billing configurations
• implement and maintain integrations between oracle ebs and external systems
• perform system upgrades, patches, and performance optimization
• experience working on label printing applications like cipher or loftware. Business process optimization

• analyze and improve order-to-cash business processes for efficiency and accuracy
• collaborate with sales, customer service, and finance teams to streamline workflows
• develop and maintain standard operating procedures and user documentation
• train end-users on system functionality and best practices
• lead process improvement initiatives and change management efforts

• provide tier 2/3 technical support for order processing, invoicing, and collections
• investigate and resolve system issues, data discrepancies, and integration problems
• monitor system performance and implement preventive maintenance
• coordinate with vendors and oracle support for complex technical issues

• design and maintain reports and dashboards for order-to-cash metrics
• develop custom reports using oracle reporting tools and sql
• support month-end, quarter-end, and year-end closing processes
• analyze data to identify trends, bottlenecks, and improvement opportunities

• bachelor's degree in information systems, computer science, business, or related field
• 5+ years of hands‑on experience with oracle ebs order management and accounts receivable modules
• strong understanding of order-to-cash business processes and best practices
• proficiency in oracle ebs configuration, customization, and administration
• experience with sql, pl/sql, and oracle database management
• knowledge of oracle reporting tools (oracle reports, bi publisher, otbi)
• strong analytical and problem-solving skills
• excellent communication and interpersonal skills
  • ability to work independently and manage multiple priorities
• experience with cleo edi or similar edi platforms — given your current environment preferred qualifications

• oracle ebs certification in order management or accounts receivable
• experience with oracle ebs r12 or oracle cloud applications
• knowledge of edi, api integrations, and middleware platforms
• experience with credit management and collections processes
• familiarity with sox compliance and financial controls
• project management experience and methodologies (agile, pmbok)
• experience in manufacturing, distribution, or similar industry
• experience with netstock or similar demand planning tools. Technical skills

• oracle ebs (r12 or cloud) - order management, advanced pricing, accounts receivable, inventory
• warehouse management system (wms) experience is prefered.
• oracle database administration and performance tuning
• sql, pl/sql development and optimization
• oracle forms, reports, and workflow builder
• data analysis tools (excel, sql developer, toad)