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Entry-Level IT Help Desk Technician | 1st Line Support

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: CGB Tech Solutions Inc
Full Time position
Listed on 2026-10-13
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Desktop Support, Technical Support
Salary/Wage Range or Industry Benchmark: 30000 - 34000 USD Yearly USD 30000.00 34000.00 YEAR
Job Description & How to Apply Below

CGB Tech Solutions, Inc. in Cleveland, OH is seeking an IT Help Desk Technician (Level
1) to provide front-line support to business clients, resolve Level 1 issues, and deliver a great customer experience.

This hybrid role combines remote assistance with occasional onsite visits. You will work with Microsoft 365, cybersecurity, cloud technologies, and managed IT services while documenting activities, escalating when needed, and contributing to process improvements.

Our organisation is growing, and we are hiring a Entry-Level IT Help Desk Technician | 1st Line Support in Cleveland, OH, United States.

Our group is growing, and we are hiring a Entry-Level IT Help Desk Technician | 1st Line Support in Cleveland, OH, United States.

This opportunity is for the Entry-Level IT Help Desk Technician | 1st Line Support role at CGB Tech Solutions Inc.

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